As we step into the 21st century, technology complexity and interdependence are increasing the risks for companies and countries alike. Extended and interdependent energy, transportation, information and communications networks can quickly magnify the impact of single point failure—whether triggered by attack or accident. Operational risks were once thought to be a back office concern and trivial in comparison to market and credit risks, but they are becoming "bet-thecompany" risks that merit far more attention.


